Frumzi Casino Review 🦀 (2024) – Bonus Crab Casino!
The player from Austria won 400 EUR at Posido Casino but had been waiting 7 days for a withdrawal that should have been processed within 3 business days. Despite trying to get help through live chat, he was unable to get any assistance. The player eventually received his winnings after 13 days and decided to close his account. The complaint was marked as resolved by us after confirming the player received his money.
Der Spieler aus Deutschland hatte die Aufgaben für eine Stickergruppe im Posido Casino erledigt, die eine Belohnung von 500 € versprach, aber ihm fehlte ein Sticker, den man eigentlich beim Erreichen von VIP-Level 3 erhalten sollte. Trotz mehrfacher Kontakte per Live-Chat und E-Mail an den VIP-Support seit dem 2. Oktober 2024 hatte er weder den Sticker noch eine Lösung erhalten. Das Problem wurde gelöst, nachdem der Spieler nach Intervention des Beschwerdeteams den Belohnungsaufkleber erhalten hatte. Das Casino bestätigte die Verzögerung und bedankte sich für die Geduld des Spielers. Die Angelegenheit wurde dann als erfolgreich erledigt markiert.
The player from Portugal deposited, played, and requested a withdrawal of €220 at Casino Posido. Since then, she had been unable to access the casino's website and was concerned about the status of her withdrawal and remaining balance. We suggested clearing cookies and cache, which did not resolve the issue. Upon switching from home internet to mobile data, she successfully accessed the casino website. The complaint was marked as resolved.
Die Bonusangebote im Frumzi Online-Casino
The player from Portugal was frustrated with Posido Casino, as it had been 12 days since he requested a withdrawal via Neteller, which the casino stated should take 1 to 3 days. He received the same response from customer support, citing a delay in payments, and was seeking assistance. After 15 days without receiving his winnings, he reported that the casino had finally confirmed the payment would be processed. The issue was resolved when he confirmed that he had received his winnings.
The player from Germany had completed the tasks for a sticker group at Posido Casino, which promised a €500 reward, but was missing one sticker that was supposed to be awarded upon reaching VIP level 3. Despite multiple contacts with live chat and emails to VIP support since October 2, 2024, he had not received the sticker or any resolution. The issue was resolved after the player received the reward sticker, following intervention from the Complaints Team. The casino acknowledged the delay and expressed gratitude for the player's patience. The matter was then marked as successfully addressed.
The player from Germany faced issues depositing money into the casino. Despite repeated requests, their account was not deleted, and their emails were ignored. The player requested a self-exclusion and a refund of €900 due to the casino's failure to act on his self-exclusion request. The Complaints Team investigated and found no mention of gambling addiction in the player's communication with the casino. The case was marked as resolved after the player confirmed the issue was settled.
The player from Germany encountered difficulties with his casino account, having deposited over €1500 without receiving the promised 15% cashback. Attempts to contact support via live chat or email yielded no response, and the player experienced being kicked out of the chat after asking a question. The issue was resolved after the player confirmed that the problem had been addressed, and the complaint was marked as 'resolved' in the system.
Wird ein No Deposit Bonus im Frumzi Casino angeboten?
The player from Australia had deposited $70 to AmunRa Casino and even after 48 hours, the amount hadn't been reflected in the account. After numerous attempts to communicate with the casino, he was informed that the deposit had never reached the casino account and was advised to ask for a refund from his bank. However, the player had deposited using cryptocurrency, not a bank. The casino was unable to locate the deposit and advised the player to check the transaction status from his side. Eventually, the casino had offered the player multiple bonuses with no playthrough requirements to resolve the issue, and the player had expressed satisfaction with this resolution.
No, Frumzi does not offer a no deposit bonus.
Die Spielerin aus Deutschland sah sich aufgrund angeblicher technischer Probleme mit stornierten Auszahlungsanträgen in Höhe von insgesamt 600 Euro konfrontiert, obwohl sie die erforderlichen Unterlagen drei Wochen zuvor eingereicht hatte. Da die Überprüfung noch nicht abgeschlossen war, war sie frustriert über den Mangel an Erklärungen und Antworten bezüglich ihrer ausstehenden Auszahlungen. Das Problem wurde gelöst, als sie nach Eskalation ihrer Beschwerden alle Auszahlungen erhielt und sich aufgrund anhaltender Probleme letztendlich dazu entschied, sich selbst aus dem Casino auszuschließen.
Gibt es jeden Tag 1 Bonuskrabbe im Frumzi Casino?
The player from Germany had deposited 513.07 Euro and won 96.71 Euro, totaling 609.78 Euro. Upon requesting a withdrawal, the casino demanded a valid residence permit, despite the player having previously submitted his passport and driver's license. After three months of correspondence, the casino continued to refuse to process the payout. The Complaints Team intervened, facilitating communication between the player and the casino, ultimately leading to the verification of the player's account. The player successfully received the first part of his winnings and later confirmed the receipt of the remaining funds, resulting in the complaint being marked as resolved.
What is the minimum deposit amount at Frumzi Casino?
Bei einem Spieler aus Griechenland kommt es zu Verzögerungen beim Erhalt seiner Auszahlung, die die im Live-Chat des Casinos angegebene anfängliche Bearbeitungszeit von drei Werktagen überschreiten. Die Spielerin befürchtet, dass die Auszahlung storniert wird, und ist frustriert über die ihrer Meinung nach unnötigen Verzögerungen. Die Beschwerde wurde abgeschlossen, da der Spieler nicht mehr reagierte.
Ja! Im Frumzi Casino bekommst du einen 100% Bonus bis zu 550€.
Der Spieler aus Griechenland behauptete, er habe den versprochenen Einzahlungsbonus und die Freispiele vom Frumzi Casino nicht erhalten. Trotz seiner Versuche, das Casino zu kontaktieren, wurde ihm mitgeteilt, dass die Boni bereits ausgezahlt worden seien und innerhalb von 24 Stunden abgelaufen seien. Der Spieler bestand jedoch darauf, dass er keine Boni erhalten habe. Nachdem wir den Bonusverlauf des Spielers und die Situation überprüft hatten, kamen wir zu dem Schluss, dass es technisch unmöglich gewesen sein könnte, ihm einen Bonus gutzuschreiben, da der Spieler beschlossen hatte, mit seinem eingezahlten Geld zu spielen. Daher konnten wir das Casino nicht dafür bestrafen, dass es den Bonus nicht gutgeschrieben hat. Die Beschwerde wurde als abgelehnt markiert.
Wird es demnächst einen Frumzi Casino No Deposit Bonus geben?
The player from Greece claimed that he had not received the promised deposit bonus and free spins from Frumzi Casino. Despite his attempts to contact the casino, he was informed that the bonuses had already been given and expired within 24 hours. However, the player insisted that he had not received any bonuses. After reviewing the player's bonus history and the situation, we concluded that since the player had decided to play with his deposited funds, it might have been technically impossible to credit him a bonus. As such, we could not penalize the casino for not crediting the bonus. The complaint was marked as rejected.